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Welcome to the news and events section

The New Forest Advice Network  sends out an regular email update about events and initiatives of interest to the advice sector. This could include, for example, DWP announcements about changes to benefit systems, training and job opportunities, and updates about changes to service provision for advice agencies in the county.

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If you have any news you would like to share with the Advice sector in the New Forest please get in touch.  

Citizens Advice press release

Breathing Space: Citizens Advice debt experts explain what you need to know

From Tuesday 4th May 2021, the new Breathing Space and Mental Health Crisis Debt Respite Schemes will come into effect in England and Wales. Citizens Advice’s expert debt advisors explain what you need to know about the new initiative.

A quarter of young people making Buy Now Pay Later repayments haven’t been able to pay for food, rent or bills as a result, Citizens Advice has found

Money doesn’t always buy you the best energy supplier, warns Citizens Advice

Ahead of Ofgem’s price cap increase, the latest edition of the Citizens Advice star rating - which ranks domestic energy suppliers on customer service - reveals that money does not always buy good service.

Citizens Advice now helping one renter every minute as eviction ban just “papering over the cracks”

New research by Citizens Advice shows the charity is now helping one person every minute with problems relating to renting from a private landlord.

Clare Moriarty appointed Citizens Advice Chief Executive

Dame Clare Moriarty has been appointed Chief Executive of Citizens Advice for England and Wales.

18 people helped every minute: What Citizens Advice data shows about the year everything changed

Citizens Advice is warning that debt is the looming problem of the pandemic. As the one-year marker since lockdown began approaches, the charity has charted a worrying increase in the need for advice, food bank referrals and charitable grants.

Ofgem credit balance reforms ‘restore fairness and protect consumers', says Citizens Advice

Citizens Advice has responded to Ofgem’s announcement that it is consulting on proposals to limit the amount of customer credit balances suppliers can hold, which could result in as much as £1.4 billion in total or £65 per household on average being returned.

CMA final decision on water price control is ‘progress’, says Citizens Advice

Citizens Advice has responded to the Competition and Markets Authority’s (CMA) final decision on appeals by four water companies against their price control, known as PR19. This updates the provisional findings proposed last year.

Price control is a win for consumers, says Citizens Advice

Six-month extension to Universal Credit uplift ‘kicks the can down the road’

Citizens Advice has responded to an announcement in today’s Budget that the £20-a-week increase to Universal Credit will be extended for six months.

As the number of people on Universal Credit nearly doubles, Citizens Advice warns cut could spell ‘financial turmoil’

As the number of people on Universal Credit nearly doubles, Citizens Advice warns cut could spell ‘financial turmoil.’

16.5 million people hit by letter delays in January, finds Citizens Advice

Almost one in three people (31%) across the UK experienced a delay in sending or receiving letters during January 2021, new research by Citizens Advice has found.

Price cap rise will be ‘heavy blow’ to household finances already hit by Covid

Citizens Advice has responded to Ofgem’s latest update to the energy price cap which will see it increase by £96 for default tariff customers, and by £87 for pre-payment meter customers.

More than one in six struggling to afford broadband

More than one in six people are struggling to afford their broadband during the third lockdown, Citizens Advice has found.

Citizens Advice welcomes Ofgem proposal for new independent body to run Britain's energy system

Citizens Advice, the official consumer watchdog for energy, has welcomed the energy regulator Ofgem’s proposal for an independent body which will fully separate the running of Britain’s energy system from the National Grid, and lead the way towards net zero.

Citizens Advice response to extension of ban on bailiff enforced evictions

Half a million renters in arrears as evictions set to resume

Half a million private renters in the UK are behind on their rent, with protections against eviction due to expire this weekend, according to Citizens Advice.

Citizens Advice responds to Ofcom broadband affordability report

“Since the March lockdown began, internet access has been vital to home working, running small businesses, accessing essential services like healthcare, and continuing education.

Insecure workers face “triple hit” of pandemic hardship, says Citizens Advice

With the number of people on zero-hour contracts at an all time high of 1 million, a leading charity has warned of an unfolding workers’ rights crisis.

Network companies must put forward plans to make sure energy system is ready for the future, says Citizens Advice

Citizens Advice, in its role as the official watchdog for energy consumers, has responded to Ofgem's latest announcement on the RIIO-ED2 electricity distribution network price control.